Updated Track & Trace Rules For The Hospitality Industry

Yesterday on BBC Radio 4, Matt Hancock announced that the rules surrounding Track and Trace are soon to change in England. As of Monday 14th September, it is going to be compulsory for pubs and restaurants to collect visitor’s details on arrival as part of the UK’s effort to reduce the impact of COVID-19.

This has already been compulsory for the hospitality industry in Scotland, Wales and Northern Ireland. Here in England, however, collecting this information is merely voluntary at the moment.

For the NHS’ scheme, hospitality businesses are asked to collect the following details:

– The customer’s name. If there is more than one person, then you can record the name of the ‘lead member’ of the group and the number of people in the group.
– A contact phone number for each customer or visitor, or for the lead member of a group of people
Date of visit, arrival time and, where possible, departure time.

Interested in setting up a digital track and trace solution? Click here to get started with Unaro Connect. Effortlessly integrate the government’s Track & Trace scheme with your guest’s WiFi login.

Up next: 5 Things To Consider To Keep Your Restaurant Visitors Safe During COVID-19.



More from the Blog

how to google alerts
Max Tomaszewski

How To Set Up Google Alerts

Whether you’re a new business just starting out, or a large well-established business already on your way, you’d want to know if your business name

Read More »

Request a FREE 30 Day Trial


By submitting this form you confirm that you have read and agree with our Privacy Policy, our Terms & Conditions, and agree to be contacted by Unaro Limited.

Play Video
Play Video

Get Started Today

Get Started Today

Claim Your 30 Day Free Trial Today!

Start Your Free 30 Day Trial Today!